With Health Finder, East Jefferson General Hospital offers a convenient over-the-phone means to gain access to healthcare services. Health Finder, available by calling (504) 456-5000, offers callers free information on and referrals to hospital physicians and services, health screenings, events, classes, and support groups. Representatives answer the phones from 8 a.m. to 4:30 p.m. Monday through Friday. Calls outside those hours are automatically directed to a voice mailbox, and if the caller wishes, he or she may leave a message and have the call returned the next business morning.

Physician Information and Referral
Callers interested in seeing an East Jefferson General Hospital physician enrolled with Health Finder can find out that physician's educational background, years in practice, board certification, office hours and location, languages spoken, and insurance coverage accepted. Health Finder representatives are trained to listen to and understand callers' needs, and refer them to the most appropriate physician.

Most of the physicians to whom Health Finder representatives refer callers are primary-care physicians: internists, family practitioners, pediatricians and obstetricians/gynecologists. Callers can make appointments on their own, or Health Finder representatives can schedule appointments for them. Generally, appointments with primary-care physicians are available the day the call is placed or the following day. Referrals to specialists are also available.